DoorDash changes and a Philadelphia Delivery App Update
Before I get into the article, I wanted to talk a little bit about the state for these delivery apps in the Philadelphia area. This is not a definitive case study, just my opinion based on the conversations I’ve had with restauranteurs, peers and friends. General consumers are starting to figure out that ordering through the apps like Grub Hub, Uber Eats and Door Dash is a huge waste of money.
41% of independent restaurants operate virtual brands
Forty-one percent of independent restaurants currently operate virtual brands to leverage persistent consumer delivery demand, according to a report commissioned by Grubhub and executed by Technomic, which surveyed 350 independent operators from Jan. 20-28, 2022.
81% of operators say third-party delivery helped prevent layoffs
Third-party delivery saw the most rapid increase in restaurant sales (as a percentage of overall sales) since the beginning of the novel coronavirus pandemic and has doubled during the crisis, according to a survey of more than 400 restaurants by Uber Eats and Technomic.